Frequently Asked Questions
Over the years we’ve heard it all! Chances are you will probably find the answer to your question below. If not, give us a call!
What is the Platter Company Gourmet?
The Platter Company Gourmet is your haven for gourmet to go food! Two gourmet food markets side by side located in Burlington. Both sides offer delish, fresh & frozen prepared meals, soups, sides, salads , desserts, breads and artisan platters but one side is our dedicated, gluten free version.
Do you do more than platters?
We sure do! Although our platters are our claim to fame, our business transitioned out of Covid to provide more than just platters. We are a retail, bricks and mortar all grown up location offering fresh and frozen prepared meals, appetizers, soups, sandwiches, salads, breads, desserts and so much more.
What sizes do your charcuterie platters come in?
We like you have control of how many people you want to feed. So we price our charcuterie per person. Our platters start at 4 people and go from there. Having 8 people? No problem. Have 6 no problem! Having 7 1/2? Problem. We can do for as many people as you like up to 15 on one platter.
Can I customize my own charcuterie?
We have been doing this charcuterie thing for a while now and kinda know what we are doing. Let us do what we do best and leave the customizing to us. We use all the best meats and cheese so you can enjoy!
Do you cater?
We would be happy to discuss your entertaining needs, but please note that we do not offer full on-site service or hot food delivery. We are more of the self catering, you’ve got this, chef at home kinda place.
Do you offer online Gift Cards?
We have gift cards available for purchase in both markets! Sorry…we do not offer online gift cards (yet) so come on in and see us! Out of town? No worries, you can purchase over the phone and we can hold for the lucky person getting a foodie gift!
How do I order like a pro?
Now this is easy…give us a call to pre-order (only) your charcuterie, artisan cheese, wowza or veggie platters. Need a salad or sandwich platter? We’ve got you! All the rest is available in house and ready to be picked up.
Can I pre-order your frozen food?
Sorry Charlie, due to limited space, we cannot hold frozen items for pick up.
Can I pick up same day?
YES, just give us a call and we are more than happy to hold items for pick up same day. A credit card will be required.
What’s the difference between both markets?
Although no difference in the quality or taste of food, our new next door location is a dedicated, gluten free, celiac safe market!
Is your Gluten Free Market Celiac Safe?
We sure are! We follow all protocols, reporting and are registered with the Gluten Free Food Program.
What are your hours?
We are open to serve you Tuesday to Friday 10am-6pm and Saturdays 9:30am-4:30pm. Sunday and Monday we are closed. Even awesome needs a rest!
What is your cancellation policy?
Hey, life happens and although we do our best to accommodate, we kindly ask for 48 hours notice. During busier holiday times and long weekends 72 hours cancellation notice is in effect.
Do I need to return the platters?
Heck no! These are yours to keep. Our platters are reusable, recyclable and cute! All part of the service.
What payment methods do you accept?
We accept VISA, MasterCard, AMEX, Debit, E-transfers and good old cash $$
Do you do gift baskets?
Sure do! Give us a call and we can discuss your budget.
Do you deliver?
Now what kind of market would we be if we didn’t! YES, we deliver. Even same day if possible and location is close.
Can I bring my own board in?
As much as we would love to use your board, we only have eyes for ours. Trust us, we know what we are doing and it will look beaut-i-ful!
Do you make all the food in house?
We sure do! Our food is all house-made (with some exceptions) and what we feed our loved ones and families. These recipes are tried and true!
Do you use a lot of seasoning and salt?
Good food doesn’t need to be salted or over seasoned. We use the right amount for taste and avoid any unnecessary bad stuff! This is homemade, not processed.
What the heck is Table 10?
Table 10 is a unique, private dining room which hosts elevated tasting menu events which seat 8-10 culinary adventurous people.